Payment

When is the payment drawn?

Delivery

How long is the delivery time?

I see that a particular item is on backorder - when can it be delivered?

Which shipping methods can I choose?

Can I change the shipping method?

Can I track my order?

I have not received my package, what can I do?

Can I cancel my order?

Can I change an order after it has been placed?

Returns and Exchanges

Can I return an item purchased online to a physical store?

Can I exchange an item for a different size?

I wish to return my online order, but I do not want to use your return service. Is that okay?

I have received the wrong item / or an item is missing. What should I do?

I have not received my order, what should I do?

The price of the item I bought has changed since I received it. Can I get a refund?

How long will it take to get my refund?

How do I know that Sandgaard has received my returned package?